📦 Processing Time

Each item is lovingly handmade to order. Please allow 3–10 business days for processing before your order ships.

🚚 Shipping

• Currently shipping within the United States only.

• Standard shipping options are available at checkout.

• Upgraded shipping with insurance is offered for those wanting extra peace of mind.

🕳️ Rouge Rituals is not liable for lost or stolen packages once they are marked as delivered. However, we’re happy to assist in contacting the carrier to help locate your order.

✅ Double-check your shipping address at checkout! We are not responsible for items sent to incorrect or incomplete addresses.

❌ Returns & Exchanges

Due to the handmade and often custom nature of our products, all sales are final. Please read item descriptions carefully and reach out with any questions before placing an order.

⏳ Order Cancellations

You may cancel your order within 24 hours of purchase. After that, your order is considered in progress and cannot be canceled.

🖤 Custom Orders

We accept custom creations on a case-by-case basis!

• Contact us via email to discuss your vision.

• Full payment is required upfront once your order is confirmed.

• Once the creation process has begun, no refunds or changes can be made.

If you have any questions or need help, don’t hesitate to reach out. Thank you for supporting dark, cozy chaos — handmade just for you.